Welcome to Ricot Cleaning Services. By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review these Terms of Service carefully. If you do not agree with these terms, you should not use our website or services.
1. Services Provided
Ricot Cleaning Services offers professional residential and commercial cleaning services. The details of each service will be agreed upon between you (the client) and Ricot Cleaning Services at the time of booking. Our services include, but are not limited to, standard cleaning, deep cleaning, move-in/move-out cleaning, and post-construction cleaning.
2. Booking and Payment
- Booking: Services can be booked through our website, by phone, or by email. When you book a service, you agree to provide accurate and complete information about the location, type of service, and any special requirements.
- Payment: Payments for services are due in full at the time of service unless otherwise agreed upon in advance. We accept payments via credit card, debit card, and other forms of electronic payment as indicated on our website. Payment processing is handled securely through third-party payment processors.
- Cancellation: If you need to cancel or reschedule a cleaning service, please notify us at least 24 hours in advance. Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee of [Insert Fee].
3. Service Satisfaction
We are committed to delivering high-quality cleaning services. If you are not satisfied with any aspect of our service, please contact us within 24 hours of the service, and we will make reasonable efforts to address the issue by re-cleaning the area in question at no additional cost.
4. Client Responsibilities
- Access: The client is responsible for providing safe and unobstructed access to the property on the scheduled cleaning day. Failure to provide access may result in a service fee.
- Environment: The client agrees to ensure that the work environment is safe and that pets are secured during the cleaning process. Ricot Cleaning Services is not responsible for any damage or injury caused by unsecured pets or unsafe environments.
- Personal Property: While we take great care when cleaning, Ricot Cleaning Services is not liable for damage to fragile or valuable items that were not properly secured or disclosed prior to the service.
5. Liability
- Damage: Ricot Cleaning Services carries liability insurance to cover any accidental damage caused during the cleaning process. Any claims must be reported within 24 hours of the service. We reserve the right to investigate and determine the extent of the damage and responsibility.
- Limitations: Ricot Cleaning Services is not responsible for pre-existing conditions, wear and tear, or damage resulting from the client’s negligence. We are also not liable for any delays or interruptions to services caused by factors outside of our control, such as extreme weather, natural disasters, or emergencies.
6. Privacy and Data Security
We take the privacy of our clients seriously. Please review our [Privacy Policy] for details on how we collect, use, and protect your personal information.
7. Modifications and Termination
- Modifications: Ricot Cleaning Services reserves the right to modify these Terms of Service at any time. Any changes will be posted on this page, and continued use of our services after such changes constitutes acceptance of the new terms.
- Termination: We reserve the right to refuse service, terminate accounts, or cancel bookings at our discretion, particularly if a client violates these terms or engages in inappropriate or unsafe behavior.
8. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of [Your State/Country]. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts located in [Your State/Country].
9. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at:
Ricot Cleaning Services
Phone: 561-679-4482
Email: [email protected]
Address: 8927 Hypoluxo Rd Ste 4, Lake Worth, FL